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antpalmer100
Apr 300 min read
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Most customer experience problems aren’t customer-facing—they’re systemic.
And the solutions? They’re already inside your organisation. One of the fastest, most effective ways to improve CX is to ask the people...
antpalmer100
Apr 301 min read
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antpalmer100
Oct 16, 20240 min read
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SOME INNOVATION FUNDAMENTALS NEVER CHANGEÂ
I was walking round the supermarket the other day and reminiscing on the NPD I have launched in the last 30 years that still on the UK...
antpalmer100
Oct 16, 20242 min read
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